Last year, Centre Technologies participated in the MSPmentor 501 survey, and we're proud to announce that we've been named on a list of the best Managed Services providers in the world. We ranked #200 on a global list of 501 MSP's.
Check out the full press release here:
What is Managed Services?
Managed Services allow businesses, of any size, offload their IT risks to a managed services provider, or MSP. In this type of arrangement, a business pays the MSP to deliver support and service within a specific contractual SLA, or service level agreement. For example, if the MSP’s SLA for a non-critical helpdesk ticket is 24 hours, then they must respond to the ticket within that time period. A good MSP should be able to deliver service well within their contractual SLA.
Centre's Managed Services offering provides more than help desk support. In fact, we often say that we count the value of our Managed Services based on the amount of tickets we don't get. We proactively offer our clients the tools and services they need to run their business with little to no interruption from their IT. Our enterprise-class services include:
- Multiple network operation centers (NOC’s)
- Help-desk/End-user support
- Delivery of services
- Technology consultation
- Analysis and reporting
- Hardware and software life-cycle maintenance
- Software configuration and core application integration
- Quality, security, assurance, and compliance (QSAC)
- Backup and discovery recovery
At Centre Technologies, we have always said that our commitment to providing enterprise-class service with a local touch is the cornerstone of our success. If you want to start enjoying the peace of mind that comes from knowing that your IT is in the right hands, contact Centre Technologies.
Learn More About Managed Services with Our Free eBook
Download Managed Services 101 - An IT Resource for Business Owners. It provides a practical guide to the world of enterprise-class managed services, as well as a step-by-step guide to finding the right local MSP for YOUR business.