Ted ReynoldsThe digital landscape continues to evolve as consumer's loyalty grows stronger for businesses that are keeping pace. The better a company is, the more loyal a customer will be. It makes sense. To stay on the winning track, or to remain relevant in the modern world, business leaders are relying on Secure Managed Services now more than ever.
Digital transformation is a term used to describe the transformation of a business by leveraging the full potential of technology in order to accelerate business growth. Stemming from virtualization, hosted applications, updated process and business strategies, Digital Transformation can be overwhelming without the right plan in place.
Now more than ever, it's imperative that businesses have a comprehensive strategy in place to ensure they're maximizing their IT spend—amplifying their competitive edge as well as protecting against emerging security threats.
Chris HalevCIO at Centre Technologies
planning for digital transformation
Aligning Business Priorities
With the ever-evolving reliance on technology to maintain and improve relevancy, Digital transformation has become a bigger priority for business leaders. The challenge businesses are facing is the distribution and prioritization of the IT budget. According to a recent Gartner study, many IT decision makers are still investing 70-75% of their annual IT budget to aging and legacy systems, infrastructure and operations.
While some business leaders feel an investment in technology can be costly and cause transition pains, partnering with a team that has proven experience and security knowledge to lead you on a smooth transformation is essential to your transformative journey.
Cultivate Your Transformative Journey
A wide range of services are available for businesses to assist at various phases of transformation. From expert Virtual CIO (vCIO) resources, consulting through security assessments and monitoring, flexible cloud hosting, and transparent IT project management services. Centre's Secure Managed Services (SMS) helps business leaders and IT managers identify trends and opportunities to improve business efficiency through regular reviews and analysis of both user and system tickets. Knowing the impact to the business and end user experience provides insights on exceeding the primary goal—making transitions as smooth and seamless as possible.
Centre's SMS offers support that evaluates your game to out perform the competition by offering a wide range of services to assist at various phases of your transformation.
By proactively monitoring and maintaining systems, Centre's assessment and consulting services uncover immediate needs by collaborating with internal teams to discuss options that can provide businesses enhanced longevity, decreased IT spend and improved reliability. Integrating IT as an enabler to your business' growth by creating a stable, reliable and scalable IT infrastructure reduces the number of end user support tickets submitted over time.
For example, businesses who subscribe to SMS receive access to CMAC™ (Centre Metrics Assurance and Compliance), a combination of dynamic dashboards granting visibility to asset management, ticket trends, key performance indicators (KPIs), financial information and security compliance scores for both anti-virus and system patching. CMAC™ enables business leader improved visibility to systems and tickets for better day-to-day management. Through utilization of business intelligence, Centre Technologies empowers your business with more time to focus on innovation and boosting revenue.
Focused on partnering with best of breed technology, Centre Technologies has developed an ever-evolving ecosystem of business solutions called C-STACK™ which encompasses the methodology of delivering the right solution for unique business needs. By fearlessly vetting out emerging technology and services, Centre customers receive the best recommendations that enable business leader to pivot with purpose and confidence backed by a world class Secure Managed Services delivering future support.
How Centre Partnerships enable your business to transform
We're constantly searching for the best way provide SMS and solutions that meet your needs and solve your pain points. Check out what we mean:
- Ongoing research of the latest technologies and trends
- Proven world-class and enterprise level tools
- Best of breed manufacturers
- Hybrid private and public cloud solutions
- Seasoned consultants offering Tier 3 support
- Dedicated technical account managers
- On-site project teams couple with ongoing project support
- Strategic and one-of-a-kind vCIO (virtual CIO) resources
- Continuous security and compliance audits with an in-house datacenter
- Dependable Incident and Disaster Recovery
need help with your future digital landscape?
With the complexity of establishing a digital transformation plan, many businesses will choose between hiring an internal staff responsible for their digital landscape or hiring an external team for consulting and management services. Centre Technologies can assist in assessing your IT infrastructure and making recommendations necessary tailored to your business needs and goals. Read testimonials and learn how our business technology experts become an extension of your team.
About the Author
After 20 years working in network operations and a decade of tech consulting and training, I decided it was time to add my two cents to the IT world. Even though retirement is fun, I can't shake my personal obligation of helping businesses navigate the constant changes in technology. While traveling and working with businesses across the country, I've learned that no problem is too big or small—I enjoy getting the chance to face a challenge and overcome it , especially if I can impart my knowledge and best practices to help SMBs overcome it themselves. If you have the desire to continue learning, then I can lead you to apply strategic IT initiatives regardless of your limited resources and budget. I promise to help you with that. While I want to leave my mark on the tech world in whatever way I can, most times that just means taking the complex and fine-tuning into a more digestible message. Regardless, my greatest challenge I get to face is picking apart the noise and finding the right solution for any company — every time. Learn more about Ted Reynolds »
