A long-standing security company partnered with our team to transition from Microsoft Dynamics GP to Dynamics 365 Business Central (BC), modernizing their financial and operational systems. With a complex business model and a history of custom applications, they needed a scalable, unified ERP solution to support their growth and evolving needs.
The problem: Outdated systems and scalability concerns
Before transitioning to Dynamics 365 Business Central, the company knew they were facing several operational and technological hurdles that were limiting their efficiency and growth.
- Outdated ERP System: GP lacked the flexibility needed for our customer's operational needs, especially with its sunset happening in 2029.
- Inventory Management Limitations: Despite using third-party add-ons, the company realized GP couldn't meet their inventory tracking needs.
- Fragmented Systems from Acquisitions: After acquiring another company that used NetSuite as their ERP system, our customer suddenly had disparate systems, causing disconnected platforms and data.
- Delayed Financial Reporting: Operational data was only loaded into financial systems monthly, limiting real-time insights.
- Scalability Concerns: GP lacked the flexibility and scalability needed to support future growth, acquisitions, or changes in business structure.
- Data Management Constraints: GP's weak Excel integration made data updates and uploads inefficient.
The Solution
When you've been with a company for more than 10 years, providing the right solutions is more than just our job, it's our mission. The Centre team guided our customer through their strategic migration to Dynamics 365 Business Central, leveraging that deep understanding of their business and our long-standing relationship that we're so passionate about.
- Unified ERP Platform: Business Central consolidated financial and operational data, eliminating silos.
- Excel Integration: BC’s seamless Excel connectivity allowed for efficient data manipulation and uploads, improving workflows.
- Real-Time Financials: Operational transactions now post directly to financials, enabling real-time visibility.
- Scalability and Flexibility: BC’s API capabilities and modular design provide a long runway for future growth and acquisitions.
"They had tried everything to make inventory work in GP, even with third-party add-ons, but it just wasn’t meeting the needs of their security business. With Business Central, they now have the flexibility to manage and manipulate data through Excel in a way that’s both efficient and secure. What’s most rewarding for me is knowing we’ve helped a long-standing customer finally get the right solution. I care deeply about the quality of what we deliver, and it’s been a privilege to support a team I’ve built such a strong relationship with over the years."
Hope Ritson
Senior Consultant - BI
The Impact
The transition to Dynamics 365 Business Central has significantly transformed the way our customer operates. With enhanced Excel integration and built-in data validation, they now manage financial journals and vendor classifications with greater ease and accuracy. Real-time financial data empowers faster, more informed decision-making, replacing the lag of monthly reporting cycles. Business Central also provides a future-proof foundation, offering the scalability and flexibility needed to support long-term growth, acquisitions, and evolving business needs. Most importantly, the success of this migration was rooted in a trusted partnership—our team’s transparency, deep product knowledge, and personal investment ensured a smooth transition and lasting value.
This case exemplifies the power of a trusted partner in navigating complex ERP migrations. As Steve Anderson, BI Architect at Centre, shared, “Because of our long history with them this was something we were personally invested in. I'm proud to say we helped them ” The success of this transition wasn’t just technical—it was built on years of collaboration, transparency, and mutual respect.
Emily Kirk
