7 Copilot Features that Transform Microsoft Dynamics 365 Business Central

As budgeting season heats up, tons of businesses look for ways to get more value from their investments. Today, we're focusing on those Microsoft Dynamics 365 investments. Specifically, lets break down how Copilot for Business Central is going beyond automation to provide real-time intelligence, efficiency, and strategic insight. 

7 Best copilot Features in business central

Dramatically Speeds Up Financial Tasks

Business Impact: What used to take hours—like bank reconciliations, cash flow reports, or tagging ledger entries—can now happen in minutes. Copilot intelligently matches transactions and suggests accounts, freeing your finance team to focus on analysis rather than data entry. This boost in speed and accuracy transforms month-ends from frantic to manageable.

Turns Internal Dialogue Into Answers

Business Impact: No need to know menus or memorize shortcuts. Copilot understands your natural language. You simply ask, “Show me last month’s invoices over $10,000” or “Draft a product description for our new item,” and Copilot delivers. You're ERP becomes conversational and productive.

Provides Smarter Inventory Forecasting and Insight

Business Impact: Stockouts become a thing of the past when Copilot analyzes demand, historical trends, and supply patterns to forecast inventory levels. It can even alert you to shortages before they affect your operations, letting you prevent lost sales proactively.

Automates e-Commerce Content

Business Impact: Need product descriptions fast? Upload an image or basic item details, and Copilot generates compelling, on-brand text in seconds. This shifts creative work from hours to just a few clicks.

Builds Customer AI Agents

Business Impact: With Copilot Studio, organizations can build domain-specific, AI-powered agents like spend anomaly detectors or finance Q&A bots. The best part? These features are embedded within Business Central. Now HR, finance, and operations can self-serve using tailored, smart automation.

Cuts Forecasting Guesswork with Predictive Insights

Business Impact: Copilot’s AI capabilities aren’t guessing games, they’re grounded in your data and built-in models that forecast sales, cash flow, and budget needs. That means planning with foresight becomes standard, not optional.

Reduces Cost, Driving ROI, Boosting Agility

Business Impact: All of these capabilities add up. Organizations see faster turnaround, better visibility, fewer errors, and lower overhead. With Copilot natively built into Business Central and included in the license, the return on investment is both measurable and immediate.

how to get started with dyNAmics 365 business central

As you finalize your 2025 budget, imagine the impact of freeing your teams from repetitive tasks, surfacing actionable insights instantly, and more accurately forecasting via AI without adding headcount.

Copilot isn’t a future upgrade, it’s here and integrated directly into Business Central. It turns your ERP from a reactive record-keeper into a proactive advisor that helps you run smarter, scale faster, and think bigger.

Want to learn more? Let us know and we'll connect you with an expert who can personalize a plan to you. 

Originally published on August 26, 2025

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About the Author

Emily Kirk Emily Kirk

Creative content writer and producer for Centre Technologies. I joined Centre after 5 years in Education where I fostered my great love for making learning easier for everyone. While my background may not be in IT, I am driven to engage with others and build lasting relationships on multiple fronts. My greatest passions are helping and showing others that with commitment and a little spark, you can understand foundational concepts and grasp complex ideas no matter their application (because I get to do it every day!). I am a lifelong learner with a genuine zeal to educate, inspire, and motivate all I engage with. I value transparency and community so lean in with me—it’s a good day to start learning something new! Learn more about Emily Kirk »

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