Why Your IT Service Company Should Prevent and Predict Cyberattacks

While many IT service providers market themselves as being proactive instead of reactive, most fail to deliver IT support that encompasses predicting and fixing issues that prevent downtime. Part of the issue is that traditional IT environments are complex, often with piecemeal solutions added over time. Modern cloud environments on the other hand deliver a simpler, more connected, and more secure approach. Wondering if you're looking for a Managed Services Provider (MSP) or a Cloud Solutions Provider (CSP)?  Here are the key reasons why cloud providers are more accurate at predicting and preventing downtime.

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Predicting Downtime

A cloud provider is better at predicting downtime than a typical IT service provider because a cloud provider is more prepared to prevent downtime in the first place. Multiple backup systems are the key to cloud security and this often completely eliminates the need for downtime in the first place. Large data centers are expected to make multiple backups, but not every facility has the fastest internet connections nor can they guarantee minimal downtime. Cloud providers can provide seamless connections in order to achieve this. Power outages can be caused by weather, which can affect bandwidth and connectivity.

 

Cloud Redundancy

IT services can be state-of-the-art cloud technology, which is a safer way to protect your data than an in-house solution. The main security advantage of the cloud is that it is built with massive redundancy, which makes almost all cyber threats ineffective at damaging data or cloud infrastructure. Redundancy means making multiple backups of data instead of relying on one backup source which may be time-consuming or awkward. 

 

Cloud Protection

The cloud can continue protecting computers from failure, known as "failing over." Due to its robust foundation, a high-quality data center that constantly backs up the data of its clients can be the safest solution for protecting data. While your in-house infrastructure is at the mercy of your IT team, a cloud provider's IT team likely has you well covered. Usually the more a company invests in technology, the more incentive it has to promote itself as state-of-the-art or cutting-edge, which are strong selling points. The more up-to-date or secure the company infrastructure is, the more it can claim to provide limited downtime.

 

Advantages of Migrating to the Cloud

Redundant data centers provide the best opportunity to recover data when a security compromise or hardware failure occurs. Common reasons that a massive number of businesses are migrating to the cloud include:

  • Cost savings at multiple levels, including operation, marketing and overhead
  • Accessibility from remote mobile devices
  • Standardization for organizational permissions and security
  • Simplified IT infrastructure, centralized in one location
  • Flexibility for customized expansion and appropriate scalability

 

As a business grows, so will does data and the need to protect it. Local in-house servers may be well managed for now, but what about when there's a need to add new servers to accommodate new customer accounts? Will that include the need to upgrade your security software? A cloud solution that already manages security is a more efficient solution than constantly investing in new hardware.

 

Conclusion

Even if your organization uses a Managed IT Service Provider with many security solutions guarding you against hackers, you still may fall victim to a cyberattack. If you, your employees or colleagues practice unsafe habits online, you could be leaving the door wide open for bad guys to steal sensitive information, infect your network and hinder your daily operations. Employees are one of the biggest threats to your data security, even with other effective solutions in place.

It’s everybody’s responsibility to understand what cybersecurity threats they are faced with and how to prevent cyberattacks in the workplace. The most effective way is to combine the efforts of your Managed IT Services with end-user education. We will provide helpful tips that you can use to ensure you are doing your part to stay safe online.

Own IT with Social Media Cybersecurity

Take ownership of your social media cybersecurity. Every time you log in to a social network – whether on a computer or mobile device — make sure you are practicing safe habits. Especially if you use that same computer or device to access company information. Safe habits include being careful about what you post on social media, keeping your mobile apps up-to-date and ensuring your privacy settings are turned on.

Secure IT with Password Protection

We will take a look at ways to help keep your identity and sensitive information safe on the internet. This includes password best practices and how to shop online safely. We’ll also discuss what phishing is and ways you can spot a phishing email or message.

Protect IT with Data Security Policies

Keeping your personal information safe is important, but you must also do your best to protect your organization’s information. Remote workers are becoming more and more common, which increases the risk of exposing company data. We will discuss some easy tips to safely connect to public Wi-Fi and help reduce your risk of attacks.

Employee cybersecurity training coupled with robust Managed IT Service security solutions is the best way to effectively protect your organization against attacks.

The last thing you want is your business to be down for days rather than minutes during a disaster. Quality cloud providers make sure that backup servers are in place and that data exists on more than one server at all times.

In the event of a disaster, data recovery has a high probability of success. With the help of the cloud experts at Centre Technologies however, your business can come out on top.  While traditional businesses might experience hours of downtime, we make sure you stay in business. Contact us for unbeatable cyber defense that keeps your business running. 

Originally published on July 7, 2022

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About the Author

Cybersecurity and Compliance Cybersecurity and Compliance

Organizations entrust Centre with protecting their technology ecosystem and strengthening their security posture. Centre’s cybersecurity and compliance solutions delivers layered IT security to protect businesses’ employees, customers, and content from known and unknown threats. Through employee awareness training, detailed security assessments, and 24x7 threat containment, Centre is a trusted partner for businesses seeking comprehensive network and data protection. Learn more about Cybersecurity and Compliance »

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