3 Immediate Benefits Local Urgent Cares Get From a Managed Tech Provider

When the concept of urgent care began, it was a suburban phenomenon that for a long time that not many people fully understood the benefits of. However, in these post-COVID 19 years, we've seen a surge of free-standing emergency centers open to accommodate the influx of people wither not wanting to pay ER premiums or just liking the flexibility of a small, yet effective healthcare facility. Regardless, a trend remains: these smaller, more localized emergency centers are more often then not located in suburban areas around Texas and Oklahoma.

Small cities deserve to have the same level of attention and quality of service that anyone else in the country does. To ensure that they can remain up and running for entire 24-hour periods, investing in IT support cannot be overlooked (especially since healthcare remains the TOP target for cybercriminals). Check out how a managed services provider (MSP) could help more localized emergency centers thrive in 2025 and beyond.

Three Ways Emergency Centers Benefit from IT Support

1. Basic IT Support to Provide for More Patients

Freestanding emergency centers operate in high-stakes environments where every second counts both for patient outcomes and staff efficiency. That’s why investing in dedicated IT support isn’t just a smart move, it’s absolutely critical to your goals. In smaller cities, many managed IT service providers choose to stay broad in their offerings to serve a wider range of clients. This flexibility benefits emergency centers by providing scalable, reliable IT infrastructure tailored to their fast-paced, life-saving operations.

But the real value lies in proactive, around-the-clock support. A reputable managed IT provider will not only be available 24/7 in the event of a system failure, they’ll also work behind the scenes to prevent downtime in the first place. When technology lags or fails, patient care can suffer. With proper monitoring, backup solutions, secure workstation tools, and constant network maintenance, emergency centers can operate without fear of disruption. In 2025’s digital healthcare landscape, a robust IT support is a cornerstone to provide safety, speed, and success in your emergency center.

2. Much Needed Cybersecurity Protection to Protect Patient Data

This year, the wider healthcare industry saw 92% of organizations hit by cyberattacks in the previous year, with data breaches affecting nearly 183 million patient records in 2024 alone. In the U.S., there were 14 breaches involving over a million records, impacting approximately 70% of the population. More than ever, cybercriminals are leveraging increasingly sophisticated ransomware. With attacks rising 57% year-over-year since early 2024 and 83% involving double extortion tactics, we're seeing one main goal of these hackers: encrypting systems while threatening to leak sensitive patient data.

Urgent care facilities face unique vulnerabilities: outdated IT infrastructure, limited in‑house cybersecurity staff (only 14% report fully staffed security teams), and underfunded protection (56% of healthcare orgs spend under 10% of IT budgets on security). Unfortunately, these disruptions can directly threaten your unique patient care. Check this out: 19% of healthcare leaders in 2025 reported cyberattacks had already disrupted patient services, and over half expect a fatal cyber‑related incident within. With average breach costs exceeding $9 million and ransom demands commonly in the mid‑seven‑figure range, investing in encryption, multifactor authentication, network segmentation, and regular security audits is no longer optional for urgent care centers but an essential to protect patients and stay operational in 2025.

3. Remote Desktop Support to Make 1 and 2 Way Easier for YOU

Technology has completely changed the way healthcare operates and honestly? It’s made life a whole lot easier when used right. One of the biggest game-changers in helping emergency centers accomplish this is through remote access management. It’s not just about virtual visits with patients anymore. It’s also made it possible for IT teams to monitor, manage, and troubleshoot your systems without even stepping foot in your building.

That means freestanding emergency centers like yours aren’t limited to whoever’s local. With experienced managed IT service providers, you can get top-tier support no matter whether you're in Arizona, Arkansas, or anywhere else. Having a team which understands remote desktop tools and cybersecurity like the back of their hand will then be able to step in quickly when issues pop up. And even better, they'll help prevent them in the first place (did you know Centre can do all of this?).

At the end of the day, strong IT support doesn’t just keep your systems running. It makes your whole job easier.

how to prepare for what's next

Patients across the United States are leaning toward freestanding urgent cares instead of hospital emergency rooms because you offer the localized care they need without stealing money from their pockets or wasting their precious time. So when emergency centers like you have the right technology provider in your back pocket, you become who you set out to be: lifesavers. 

We want to help you accomplish that goal sooner rather than later. If you're curious how we can help and what we have to offer, send us a message and we'll have a real life human reach out to help you get all your questions answered. Talk soon!