Businesses Are Turning to MSPs for Success in 2024

The new year brings new opportunities but also new challenges and most of them are IT related. In 2023, more businesses began turning to Managed Services Providers (MSPs) to help with those tech troubles.  While traditional in-house IT departments are still the norm in mid to large organizations, even enterprises are discovering the value of augmenting their organization with managed IT solutions. And we're here to help. 

Top 5 Reasons Why Businesses Chose Managed Services Providers 

1. Enhanced Security and Compliance

   2023 proved one very important thing: cybersecurity is a requirement for the amount of cyber threats hitting small businesses, especially in Texas and Oklahoma (check out this update to see a debilitating breach in November of 2023). But as security evolves, traditional practices require change, asking businesses to develop managed detection and response strategies.  

   In-house IT departments, in the bustle of everyday operations, can easily lack the time, or the specialized talent, its takes to keep their infrastructures updated with the latest security. This is where an MSP comes in. They are responsible for keeping up with industry security trends and keeping your organization compliant.

2. Supplementing or Offloading IT Challenges 

   In-house IT departments are usually backlogged with a steady list of end-user support requests, projects, documentation, performance upgrades, and more. MSPs help offload everyday IT pains (like daily support and monitoring) to give in-house IT staff the freedom to pursue other strategic projects aimed at business growth and development. Additionally, MSPs can act as your IT department, providing a complete management of your infrastructure. 

3. Staff Augmentation

   As of last year, almost half of small businesses invest in managed IT services from an MSP to, at minimum, to supplement their current IT team. Very rarely will an enterprise terminate its existing IT staff in favor of a fully managed external IT department. This assurance, and the continued trust the IT staff have in their management, plays a large part in the continued adoption of managed IT.

4. Reliability and Support

   Especially for small to medium sized businesses (SMBs), managed services provide something critical: affordable IT support which offers additional value. Technology is the beating heart of every business, and organizations of all sizes deserve the ability to leverage it. SMB’s can partner with an enterprise IT solutions provider for less than the cost of running their own IT department in-house. With an MSP, even small businesses can enjoy the same performance and infrastructure capabilities as a large enterprise.

5. Monitoring and Reporting

   Some MSPs offer packages that exclusively offer monitoring and reporting. Monitoring an entire infrastructure can be a challenge to large enterprises, and offloading this task to a managed IT solutions provider ensures “eyes” on their systems at all times. The MSP will then be responsible for detecting possible intrusion attempts, identifying problems, and reporting them to the in-house IT staff for remediation.

Exploring Managed IT Solutions with Centre Technologies

Managed Services by Centre Technologies provides your business with 24/7/365 support, remediation, monitoring, reporting, maintenance, and security. Our consultants gauge the value of our services by the number of support tickets you don’t have to submit.

Avoid cookie-cutter IT and explore the true value of a local MSP with national reach. For more information about our managed IT solutions or contact us directly.