5 Ways to Use Virtual Desktop Infrastructure (VDI)

Achieving virtualization through Virtual Desktop Infrastructure (VDI) opens businesses to a wide variety of opportunities for growth. Not only does it limit or completely rid of on-prem machinery, but it also allows for faster, more accessible data that can remove the boundaries and limits businesses have with traditional IT infrastructure. Many people only scratch the surface when understanding VDI and all it can do for businesses but here in this article, we’re uncovering how you can transform and even expand your business with 5 different ways you can use VDI. 

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It's no secret that anything stored in the cloud saves you time and money. Virtual Desktop Infrastructure is no different. In fact, it opens up the floodgates for a more flexible and an even more reliable way of doing business. From the ability to create a highly personalized workspace to avoiding maintenance costs and software update costs, VDI offers more secure and reliable resources than one can count. Before a company switches to VDI however, it’s important to understand how VDI fits into the organization and what would work best for the company. For example, will it be best to opt for a persistent virtual desktop infrastructure or nonpersistent? Once questions like these are answered, you can move on to enjoy the awesome benefits of utilizing VDI. Here are 5 ways to use VDI for your business:

  1. Remote, Local, and Hybrid Workers
  2. Kiosk, Task, and Contract Workers 
  3. Customer Support Staff
  4. BYOD Deployments 
  5. Positions involving Graphic-Intensive Applications


Remote, Local, and Hybrid Workers

One of the most popularly known ways to use VDI is to expand the flexibility of the workforce by enabling remote, local, and hybrid workers. VDI is hosted on a centralized server and all Virtual Machines (VM’s) must be host-based. End clients are then connected to a central server. Once the connection is established, a virtual desktop is automatically located from the available options. Afterwards, the VM monitor (VMM) or hypervisor, creates, manages, and runs VDI VM’s.

Animation of Virtual Desktop Infrastructure supporting Desktop as a Service devices for Office and Home use

This enables users to connect from anywhere to a specific desktop environment. This is great for companies that have limited office space or can’t provide all employees with additional laptop or desktop equipment. Most businesses worry about this flexibility creating security issues, but security is actually improved since data isn’t stored locally on computers. Since VDI is controlled from a single point, it’s easy to monitor traffic and applying security patches becomes super easy.

On top of this additional layer of security, those that utilize VDI for remote, local, and hybrid workers get to enjoy cost savings because of the lack of hardware needed to run these environments.


Kiosk, Local, and Contract Workers

These kinds of workers perform repetitive tasks within a usually relatively small set of applications. These applications are usually not as memory intensive as applications used by knowledge workers. The most important aspect to kiosk, task, and contract workers is mobility. They need to access their applications but without all of the extra features associated with desktops usually.

Kiosk users include students using a shared computer in a classroom, nurses at nursing stations, and computers used for job placement and recruiting. Desktops like these require automatic login but authentication can be done through certain applications if necessary. Task users can utilize a terminal server setup and operate at full capacity.

VDI Desktop as a Service for kiosks and contractor devices

It’s best to consider the types of applications that users run and the quality of the network they’re connecting over as well as the range of devices they will need or want to use. Contract workers usually require their own desktop, and thanks to VDI they’re able to utilize individual workspaces. This flexibility allows for full-stack solutions like those from VMware and Citrix — satisfying many users.


Customer support staff 

It is becoming more and more popular for customer support staff to utilize cloud-native VDI (otherwise known as Cloud Desktops). Whether there's an office location or not, the ability to enable remote access for customer support staff has proven highly beneficial. Not only does it actually increase productivity, but it reduce costs, simplifies device management, and even improves business operations.

Global Customer Support connecting remote workforce and devices

Cloud desktops have lower latency than on-premise VDI which creates an improved connection quality and speed for employees on their devices. Latency is primarily determined by the distance from a device to the data center. There is a vast global network of these data centers, therefore employees are never too far from a data center. On premise VDI usually requires one data center location for all employees around the globe. This distance usually causes latency issues that often impact customer support staff and service.

Considering customer support staff heavily relies on handling a high volume of phone calls, this saves time, increases efficiency, and improved customer satisfaction. Users get to utilize dynamic scalability of resources. This feature enables things like easy onboarding and offboarding so new employees can hit the ground running and so much more.


Bring Your OWn Device (BYOD) Deployments

Desktop Virtualization allows employers to piggyback off of BYOD and save lots of money doing sp. This increases flexibility and security of a remote workers and those in office. With BYOD, employees can utilize their own device with dual-factor authentication to access VDI. Once they’re logged in, a view of the desktop screen will be transferred to their local device. This allows organizations to enjoy streamlined management, cost efficiencies, and improved functionality.

Work from Home or Office

Without relying on the horsepower of endpoint devices, virtual desktops that function in this capacity allow their IT department to increase the life of existing PC’s. It is also one way to enjoy the benefits that VDI has to offer while staying cost-effective — and this cost-effective bonus doesn’t mean less security either!


Graphic Intensive Applications

For organizations that utilize manufacturing or oil exploration applications that are graphics-heavy (like AutoCAD or Kingdom), adding a High-Definition Experience (HDX) service enables virtual desktop users to experience consistency across a wide platform of supported devices and networks.


With HDX services,  all user sessions maintain their performance, even if network characteristics change. Enabling display optimization by utilizing long-haul connections, while maintaining server scalability, ensures optimum performance and productivity. These sessions can be seamlessly switched without any additional configuration needed. Therefore, a highly responsive session can be provided for a variety of endpoints and devices. 

Virtualizing 3D engineers, geoscientists, graphic designers, and business professionals alike allows for increased productivity, collaboration, flexibility, and availability no matter where they are located. Because virtual desktop interface has evolved over the years, it is no longer restricted to desktops with minimum resolutions and now holds the capacity of outputting quality high resolution for numerous desktops.


Hire Centre Technologies for Virtual Desktop Services

The most significant contribution to improving your bottom line is keeping your workforce productive through all kinds of challenges. With Centre Technologies, you can virtualize your desktops, host accounts, applications and operating systems in the cloud. This enables you to scale your organization quickly and securely without relying on individual devices.

At Centre Technologies, we want to help you maximize your systems and processes and create a digital transformation that helps you stay competitive and keep up with industry trends. Contact us today to learn more about our services and insights into innovative technologies.

Originally published on April 28, 2022

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Organizations partner with Centre to harness the benefits of cloud services and minimize the cost. Centre’s cloud services deliver comprehensive planning and dedicated support so customers can choose, navigate, and secure their cloud journey with confidence. With a focus on personalized solutions, Centre’s certified experts help customers achieve their business goals through public cloud services, private hosting options, or a combination of both. Learn more about Cloud Solutions »

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