The Importance of IT Support for Healthcare

Ideas about health and behaviors are shaped by the communication, information, and technology that people interact with on a daily basis. Health information technology (IT) is a crucial aspect of healthcare, public health, and the way our society views health. IT in healthcare determines the ways that professionals and the public search for, understand, and use health information, which can have a heavy impact on their health decisions and actions. Read on as we delve into why IT support for healthcare is an industry-wide necessity for modern-day medical facilities.

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Importance of Health Communication and Health IT

Effective use of technology and communication tools by public health and healthcare professionals has the ability to create an age of patient- and public-centered health services and information. By strategically combining healthcare IT tools and strong health communication processes, you can do the following:

  • Improve the safety and quality of healthcare
  • Increase the efficiency of healthcare service delivery
  • Improve the public health information infrastructure
  • Facilitate consumer and clinical decision-making
  • Build health skills and knowledge
  • Support care at home and in the community

Understanding Health Information Technology

Most people have some way to manage their health and the health of their loved ones. However, with the introduction of increasingly complex health information and healthcare settings, not everyone is able to easily access or manage their health information. Nowadays, it takes additional skills, information, and supportive relationships for the average person to meet their health needs. Disparities in access to health services, information, and technology can lower usage rates of preventative services. A lack of accessibility can also result in less knowledge about chronic disease management, higher hospitalization rates, and worse reported health status. Public and private institutions are both utilizing the internet and other technologies to make the delivery of health information and services smoother.

Issues with IT in the Healthcare Sector

Despite the vastly positive impact it has had, the effort to make healthcare more accessible to people presents a few small issues. Below are some concerns related to integrating new technology into the healthcare industry.

  • Professionals and the general public will need to adapt to the changes in healthcare efficiency and quality when it comes to telehealth services. Those who are less adaptable might struggle to use these services to the fullest.
  • It takes continual feedback, access to evidence of the effectiveness of treatments, and productive interactions to transform the traditional patient-provider relationship. This is a lengthy but rewarding process.
  • Capturing the scope and impact of changes related to telehealth services and getting the best IT support for healthcare will likely require third-party companies. Luckily, there are IT support companies like Centre Technologies that specialize in healthcare IT solutions.

If your healthcare facility needs to improve or maintain an old telehealth system, or even implement an entirely new one, Centre Technologies is here to help. Our 24/7 proactive and reactive support works to keep your organization secure and HIPAA compliant for the sake of your patients’ privacy. We have a history of working with EMR, EHR, and Practice Management software as well. Picking our seasoned team of IT experts to handle all of your IT woes will leave you feeling confident that your healthcare facility’s data is safe and well-managed. Contact us today to learn more.

Originally published on September 18, 2020

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Organizations trust Centre to deploy, manage, and secure IT solutions that ensure day-to-day business continuity and increase operational efficiency. Centre’s Managed Services provide 24x7 secure by default IT support and proactive consulting that keep businesses moving. Centre Assist™ technical consultants work alongside customers to deliver innovation and business optimization by being an extension of their team. Learn more about Secure Managed Services »

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